Need help?

We’re a small company and in order to stand out from the crowd we can’t afford to offer anything but great customer service.
We aim to go above and beyond to make you happy. That’s why there is no task to big or too small and we’re always here to help.

Wi-Fi.

Are you having trouble connecting me to your Wi-Fi?

Rebooting me usually helps.
Follow these steps to reboot me:

  1. Tap MENU on my home screen.
  2. Then select Device Info
  3. Click on the Reboot button in the top right hand corner of the screen and wait 10 seconds for me to reboot.

Wi-Fi.

Are you having trouble connecting me to your Wi-Fi?

Rebooting me usually helps.
Follow these steps to reboot me:

  1. Tap MENU on my home screen.
  2. Then select Device Info
  3. Click on the Reboot button in the top right hand corner of the screen and wait 10 seconds for me to reboot.

How to pair me with your smartphone.

  1. Tap MENU on my home screen. 
  2. Select Pairing and I'll generate a
    7-digit code.
  3. Open my app on your mobile.
  4. Enter this code into my app. 
  5. Hey presto! You've now got on the go control of your heating. 

Battery.

If my screen goes blank, it’s most likely that my battery is out of power. This will only happen if the power is turned off for over 48 hours. Once the power is back on, my battery will recharge fully in 24 hours and my screen will be back to normal.

Battery.

If my screen goes blank, it’s most likely that my battery is out of power. This will only happen if the power is turned off for over 48 hours. Once the power is back on, my battery will recharge fully in 24 hours and my screen will be back to normal.

Install.

I can be installed in just 10 minutes.

Setup.

It's a piece of
cake to get me
up and running.

User guide.

Check out my
'how to' guide.

App guide.

Check out what my app has to offer.

Install.

I can be installed in just 10 minutes.

Setup.

It's a piece of
cake to get me
up and running.

User guide.

Check out my
'how to' guide.

App guide.

Check out what my app has to offer.